If you see multiple pages for the same business in your account, start by checking what types of pages they are. It's possible that you created a Brand page in addition to a Local page. How to tell the difference? In Google My Business, a Local page will show the street address below the name of the business. A Brand page will not.
In this screenshot, the listing on the left is a Local page; the right is a Brand page. Information on Brand pages does not appear in Google Maps.
For next steps, choose the follow up questions that corresponds to what you see in your dashboard.
By default, the email address used to set up the account is the owner of the Google My Business page. But, the owner has the option to add managers who can make updates.
To add managers, follow these steps:
Sign in at www.google.com/business
Click “Manage this page.”
From the dashboard, click the gray gear icon at the top right corner, and select “Settings.”
On the top navigation, click “Managers.”
Click the blue “Add managers” button and enter the email address for the manager you wish to add.
Account owners can transfer ownership; that new owner must be an existing manager. Please note that switching ownership of the page does not switch the ownership of other Google services (like Gmail) linked to the account.
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Google won’t let just anyone edit your business information. Before changes to your information can appear on Google Maps, you must complete a verification process (claim your business as the business owner). This confirms that your business address is accurate and that edits are being made by the right person. Most business owners verify via postcard. The postcard is mailed to the business address with a verification code. Once you receive the postcard, sign in to your account at www.google.com/business to enter your code and complete verification.
Some businesses are eligible to verify via phone call or Webmaster Tools. You see available options when you sign up for Google My Business.
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I have a home based Colorado Springs Business, can I have a "Google Pin" that doesn't show my home address?
If your business serves customers at their locations, you should list it as a service area business on Google. When setting up Google My Business for the first time, while you’re filling out your information, check the box labeled “I deliver goods and services to my customers at their location.” You can set service areas based on the zip codes or cities you serve or on a given area around your location.
If you have an existing Google My Business page, sign in to your account and head to the dashboard. Click the red "Edit" button and click the "Address" section. From here, you see a checkbox labeled “I deliver goods and services to my customers at their location.” Check this box, then specify your service area.
Any business can sign up for Google My Business. However, only local businesses that work directly with customers at a store or within a defined service area are eligible for a listing on Google Maps.
If you operate a service area business from your private home, or if you meet customers by appointment-only, you can still appear on Google Maps. You can set service areas based on the zip codes or cities you serve or on a given area around your location. You additionally have the option to indicate “I serve customers at my business address.” You should only select this option if you want your complete address to display on Google and if your business location is staffed and able to receive customers during its stated hours.
What's the difference between "Google My Business", "Google Places" and Google+ and how Can they help my Colorado Springs Business?
Google My Business replaced Google Places for Business and Google+ for Business. If you previously managed your business information with these tools, your account was automatically upgraded to Google My Business. You can do all the same things, and many more, from a centralized dashboard.
Google My Business is a free tool from Google that allows businesses, artists, organizations, and brands to manage information as it appears across Google. Local businesses with storefronts or service areas can also appear on Google Maps. From the Google My Business dashboard, you can update business information, respond to customer reviews, and see how customers find you on Google.
Google My Business does not replace your business website. It complements your web presence by helping Google present accurate, up-to-date information to potential customers.
To get started, go to “Check My Business.” Once you're there, follow steps to see how your business appears on Google Search and Maps, and create a Google My Business account.
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How do I change my Colorado Springs Google Map listing phone number, address or other listing information?
You can manage all your Colorado Springs business information as it appears across Google by signing up for a free Google My Business account. To get started, go to “Check My Business.” Once you're there, follow steps to see how your business appears on Google Search and Maps, and create a Google My Business account.
Once you’re signed in to your account, visit the dashboard and click the red “Edit” button. Your edits will appear on Google Search and Maps after the business is verified. If you would like to expedite the verification process, please contact us today and we'll help you. FREE!
Depending on the edits, it can take up to three business days for changes on verified listings to be shown. You can see the status of the change requests on the dashboard.
Colorado Springs Businesses with complete Google Map listings are 2x as likely to be considered reputable!
When people search for businesses on Google they see listings like the one below. Make sure your business listing is complete with your hours, phone number, and other info so people are able to reach you. It’s free and easy to do.